- Written request is required for all returns, whether overstock, damaged, or defective.
- Requests for return authorization must include the correct invoice number, the invoice date, and original quantity purchased.
- Overstock returns will be accepted for regular stock titles between four months and one year from invoice date. Invoices for these books must have been paid in full prior to such return.
- Requests to return damaged, defective, and class cancellation books must be made within 30 days of receipt of materials.
- Not all materials are returnable. Please e-mail or call if you're not sure.
Please Note: All software, audio CDs, audio tapes, video CDs, videotapes, and field test editions are nonreturnable.