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POSITION AVAILABLE (Full-Time)

Sales Account Representative

Cheng & Tsui, the leading publisher in Asian language and culture textbooks and supplements, is seeking individuals wishing to advance the field of language learning by working to pair educators with excellent teaching materials. This can be an entry level position; training with products, programs, and internal processes will be provided. However, experienced representatives are preferred and encouraged to apply. 

An inside sales account representative oversees and executes all steps of the pipeline within an assigned territory from lead generation to closing sales. It is expected that a representative will help develop and execute strategic sales plans to contact language teachers, professors, and administrators at the K-12 School and Higher Education levels within an assigned territory to promote and sell textbooks, supplements, and digital products while representing the company. Ideal candidates will have a passion for Asian language and culture education, a positive attitude, as well as the ability to work diligently and independently.

Responsibilities:

  • Manage a sales territory to increase annual baseline sales within an assigned territory through targeted outreach
  • Develop multi-channel outreach strategies with management to increase reputation and recognition  of company through outbound sales calls, emails, etc. 
  • Create and maintain customer records by inputting, updating and tracking all leads in our Customer Relationship Management (Salesforce) database
  • Build an active pipeline of prospective customers and new accounts 
  • Utilize company training and policies to address the needs of existing and prospective customers
  • Develop and maintain positive, long-term professional relationships with customers
  • Respond promptly and accurately to customer questions about products, prices, and availability
  • Convey product features based on analyses of customer needs and knowledge of product features 
  • Recommend the correct products or assist customers in making product selections based on their needs and product specifications 
  • Conduct product presentations based on customer needs (i.e. technology in the classroom, benefits of program at given level, etc.)
  • Travel to exhibit at conferences as needed
  • Collaborate with colleagues in editorial and marketing to exchange customer feedback, market information, and sales and marketing strategies
  • Meet or exceed the annual sales goal(s) for the assigned territory

Required:

  • Bachelor's Degree required
  • Strength in researching, organizing,  planning, executing, and following through with work that requires attention to detail
  • Motivated and committed to meeting and exceeding revenue goals
  • Self-starter with the ability to work well independently and in a team environment
  • Excellent verbal, written, and general communication skills

Preferred:

  • Knowledge of Asian language and culture and interest in education and effective pedagogy
  • Experience in inside sales, customer service, publishing
  • Knowledge of CRM platforms (preferably Salesforce) 
  • Proficiency regarding technology and an interest in instructional technology 
  • Experience in world language teaching and learning settings
  • Proficiency in an Asian language such as Mandarin Chinese or Japanese

We are an Equal Opportunity Employer. We offer 401K Plan, health, dental, life and disability. Salary and title commensurate with experience.  Send resume and cover letter to careers@cheng-tsui.com.  No phone calls accepted.


POSITION AVAILABLE (Full-Time and Part-Time)

Bilingual English-Chinese Editor

Leading publisher of educational materials in the areas of Asian languages and cultural studies for the K-12 and higher education markets seeks a Bilingual English-Chinese Editor to join its growing team.

Position Description

Creates and edits content for a variety of print and digital Chinese language learning materials. Within a project, coordinates and reviews the work of authors; edits and prepares manuscript; edits typeset pages (print or digital); shares products’ highlights with sales and marketing

Major Responsibilities

  • Help develop middle school, high school, and/or college Chinese and other Asian language-learning materials
  • Write lesson plans, exercises, rubrics, and other instructional content
  • Edit manuscripts prepared by in-house and outside authors for clarity, organization, content, and pedagogy in accordance with project guidelines and company standards of quality
  • Review, copy edit, proofread, style tag textbook manuscripts, digital content, audio, video, eBooks, and marketing pieces
  • Develop and check page layouts, and implement all steps in the production of assigned projects
  • Collaborate with Production in scheduling, tracking, and releasing project materials
  • Work closely with Marketing to communicate project details and specifications for marketing/sales efforts
  • Participate in promotional webinars and in-person product presentations and training
  • Conduct competitive analysis of print and digital products, report findings, and train sales reps on the current competition
  • Perform other duties as needed and requested

Qualifications

  • Native English reading and writing skills; excellent reading and writing proficiency in Chinese with knowledge of pinyin
  • Knowledge of Chicago Manual of Style or equivalent and minimum of three years’ experience in editing and project management
  • Highly organized with strong time management skills and meticulous attention to detail
  • Assertive, professional communication skills as well as comfort working both individually and in teams
  • Strong and focused work ethic
  • Teaching experience and knowledge of world language pedagogy
  • Love for Asian languages, cultures, and global education

Salary and title commensurate with experience. We are an Equal Opportunity Employer. We offer 401K plan, health, dental, life, and disability insurance.

To apply, please send resume with cover letter to careers@cheng-tsui.com, noting ENGLISH-CHINESE EDITOR in the subject line. No telephone calls accepted.