There are no products in your shopping cart.
Here are the most commonly asked questions. If you cannot find what you are looking for you can Submit a Ticket to the appropriate department.
- How can I request permission to reprint material from one of your books?
- If an item is on backorder, when does my credit card get charged?
- How do I access the download I purchased?
- Why am I having trouble playing a DVD on my computer?
- If I'm a returning customer, why do I need to register with cheng-tsui.com?
- CD tracks play non-sequentially in Windows Media Player
- How can I find the Asian language title of a book?
- What is a WMA file?
- What is the difference between Simplified and Traditional Chinese characters?
- What do "Ind" and "Lab" stand for? What is the difference between the Language Lab (Lab) and Individual (Ind) versions?
- What is the Cheng & Tsui Professional Development Award?
- Where can I find the teacher guide or answer key for my textbook?
- How can I submit a manuscript?
- Do you have a retail store?
- Where is Cheng & Tsui located?
- Do you offer site licenses for your software?
- How can I examine one of your books before deciding to adopt it for my class?
- Do you offer desk copies of books that I am using in my class?