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Frequently Asked Questions
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General
You can also find more information about ordering, returns, and shipping on our Customer Service page.
If you did not receive a link to the download in the order confirmation email, you may also retrieve your download by following these steps:
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We won’t charge you until the item is back in stock and we actually ship it to you.
Please send your request in writing to Cheng & Tsui and include the following information:
- The title, author, and page numbers of the publication for which you are requesting reprinting permission.
- A copy of the pages from the book and/or article and a copy of the excerpt of the specific material you wish to reprint.
- If the reprint is for a book you are working on, please include the authors, publisher, expected date of publication, approximate length, type of book (textbook, trade book, etc.), the expected selling price, and expected first print run of the book.
- If the reprint is for an article you are working on, please include the authors, journal title, anticipated date of publication of the article.
- The type of rights you are requesting: English/all languages, world/North America.
Please send via regular mail or email to:
Cheng & Tsui Company
Attn: Permissions
25 West Street
Boston, MA 02111
USA
On Windows XP:
Because the default settings in Windows Media Player no longer enable video DVD playback, you may have to take a few extra steps in order to play a DVD on a your computer.
- First, make sure that the computer's optical drive is capable of reading DVD media. Typically, the drive would be listed as "DVD-ROM", "DVD R/RW" or similar under My Computer, and the DVD logo would appear on the drive itself.
- If you see an error from Windows Media Player that says "compatible DVD decoder not installed," this means that a plugin (called an mpeg-2 decoder) needed to play DVDs is not installed. The Windows Media Player plugin is sold for a fee. However, the VLC Player program, available free of charge, will enable you to play DVDs or any type of video file. We recommend downloading this software from www.videolan.org in order to play DVDs on your computer.
If you would prefer to purchase the Windows Media Player plugin, please see this article from Microsoft for more information on how to do so.
On Windows Vista:
What edition of Windows Vista am I using?
Windows Vista Home Basic, Windows Vista Business, Windows Vista Enterprise:
You may need to install a compatible DVD decoder (also known as a MPEG-2 decoder) to enable DVD playback. To purchase a compatible DVD decoder, visit Plug-ins for Windows Media Player.
Windows Vista Home Premium Edition, Windows Vista Ultimate Edition:
Refer to these instructions to Play a CD or DVD in Windows Media Center.
On Windows 7:
All editions of Windows 7 include full DVD support via Windows Media Center.
On a Mac (OS X 10.0 - 10.5):
Our DVDs should play like any other DVD, using the preinstalled DVD Player program. If the DVD does not show up on the desktop, refer to these instructions from Apple.
On Linux:
Our DVDs should play like any other DVD, using your DVD Player of choice.
On a consumer DVD player:
Our DVDs should play like any other DVD.
When you register with the new Cheng & Tsui website, your shopping and interactive experiences will be personalized. If you have questions about your past orders through our old website, you may contact a customer service specialist who will have access to your order history. If you would like to know more about how we use the information that you give us, please read our privacy policy.
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Would you like to know the Chinese, Japanese, or Korean title of one of our books? Click on the link below to download a list of our books that have alternate titles in an Asian language. If you're not able to find the book you're looking for, please contact us and we will be glad to help.
For information on audio files in the WMA format, please click here.
Chinese characters have developed over thousands of years, some characters requiring as many as thirty-three separate strokes. In the 1950s, a Character Reform Committee in the PRC systematically simplified the written language in order to encourage literacy. These ensuing reforms reduced the number of character strokes by an average of one half. This simplified character set (简体, jiǎntǐ) appears in all print media in Mainland China and Singapore. However, Taiwan, Hong Kong, and various diasporic Chinese communities still use the traditional, more complex character set (繁體, fántǐ). As part of our commitment to "Bringing Asia to the World", Cheng & Tsui offers many language learning materials in both simplified and traditional characters. Look for these specifications as part of each product description.
"Ind" and "Lab" refer to "Individual" and "Language Lab" versions of our software and audio items.
Cheng & Tsui offers both Language Lab (Lab) and Individual (Ind) versions of our software and audio learning materials. Lab versions are specifically for use in a language laboratory or classroom setting, and include a site license. Teachers may offer the lab version to multiple students in a language lab, or in the classroom. Individual versions of software and audio learning materials are for individual use only and duplication is prohibited. There is no difference in the material for Individual and Language Lab versions.
The fee for the site license covers development costs of materials and software, which means that those costs are kept separate from the costs of the printed textbooks. This enables us to keep textbooks as affordable as possible for all of our institutional customers, whether or not they use a site license.
Site licenses never expire, and upgrades are available at a significant discount.
The Cheng & Tsui Professional Development Award is given annually to support the attendance of pre-collegiate (including heritage school) and collegiate teachers at training workshops, seminars, conferences, and other in-service learning experiences at local, national, or international levels; and/or to collaborate with a mentor teacher. Read more
To obtain any of the teacher guides or answer keys listed below, please contact us with your name, school/institution you are associated with, and the name of your course. If you are unable to use a school e-mail address (i.e. yourname@yourschool.edu), please provide a phone number or another method of contact.
- Integrated Chinese Answer Key
- Chinese Odyssey Teacher Guide
- Breeze into Japanese Answer Key
- Taiwan Today Chapter Quizzes and Answer Key
- Success with Chinese Teacher Guide
We welcome manuscript submissions in our areas of interest. For more information, please refer to our Manuscript Submission Guidelines.
Some of you in Boston may remember our bookstore at 25 West Street some years ago. While we no longer operate as a retail bookstore, we continue to ship great books, software, and other learning materials directly to your door—and also to many of your local bookstores. We do keep copies of publications in our office for customers to browse, so please feel free to drop in and learn more about us and about our products.
We are located in downtown Boston at 25 West Street, just up the street from Chinatown, and a short walk from the Park Street (Red and Green lines) and Downtown Crossing (Red and Orange lines) T stations.
Cheng & Tsui Company offers both Language Lab (Lab) and Individual (Ind) versions of our software and audio learning materials. Lab versions are specifically for use in a language laboratory or classroom setting, and include a site license. Teachers may offer the lab version to multiple students in a language lab, or in the classroom. Individual versions of software and audio learning materials are for individual use only and duplication is prohibited.
There is no difference in the material for Individual and Language Lab versions. The fee for the site license covers development costs of materials and software, which means that those costs are kept separate from the costs of the printed textbooks. This enables us to keep textbooks as affordable as possible for all of our institutional customers, whether or not they use a site license.
Site licenses never expire, and upgrades are available at a significant discount.
Cheng & Tsui is committed to providing you with the highest quality Asia-related educational products. We are pleased to provide you with access to all of the materials you need to make informed textbook decisions.
We lend out any textbook, published or exclusively distributed by Cheng & Tsui, that is suitable for course adoption. Reference materials, audio/video materials, and computer software are not eligible, but free samples of some of these products are available on the Cheng & Tsui website or upon request. Read more about our examination policy.
To request examination copies or consult with us before submitting a formal request, please fill out this form and a company representative will contact you as soon as possible.
If you are an instructor and your school has purchased textbooks and supplementary materials for use in your course, you may be eligible to receive complimentary desk copies. Desk copies are available to instructors at both the K-12 and university levels, for Cheng & Tsui titles and exclusively distributed titles. Software, audio CDs, and reference materials are not eligible for desk copies.
Please use the following guidelines when requesting desk copies:
- Requests must be made in writing on official school letterhead, or with a school (.edu) e-mail address.
- Requests are accepted via mail, fax, or e-mail.
- The class must have a minimum enrollment of 15 students in order to qualify for desk copies.
- Please include the instructor's name, course name, estimated student enrollment, title, and ISBN number for all materials requested. Please indicate that an order has been placed, or will be placed, with your school bookstore.
Adventures in Japanese
There are few changes to the new edition, mostly expanded cultural notes and new introductions to the textbooks. Volume 3 also has an expanded cumulative glossary.
Yes, it is compatible. They may be used together.
Yes. By the end of Volume 4, students will have learned 340 kanji and a wealth of culture in advance of the AP Japanese exam. For additional preparation, teachers can supplement Volume 3 and 4 with Further Adventures in Japanese and Cheng & Tsui's Strive for a 5 AP Japanese Practice Tests.
Hiragana is introduced starting in the first lesson of Volume 1. Katakana is introduced from the middle of Volume 1. Kanji is introduced throughout Volume 1 and all later volumes.
The Hiragana-Katakana Workbook emphasizes writing through practice grids, and include exercises that combine romaji fill-in-the-blank exercises, illustrated matching, and ready-made flash cards. The regular workbook includes reading, writing, and listening exercises that correspond to the textbook.
The Multimedia CD-ROM, available for Volume 1 and Volume 2, contains a mix of fast-paced games, electronic flashcards, and colorful exercises. The CD-ROM also includes a score report where students can get instant feedback on their answers. The audio CDs contain all of the dialogues, vocabulary, and pronunciation guides for the textbooks.
The dictionary serves the function of a cumulative glossary for the vocabulary from all four volumes of Adventures in Japanese. It also contains both a Japanese-English and English-Japanese word list, sample sentences from each grammar section of the series, a kanji list, verb conjugation chart, and hiragana and katakana charts.
By including a dictionary instead of having a glossary included in the books, it keeps the textbooks a more manageable size for the students.
The teacher's handbooks include additional resources and course materials, including overhead materials, sample quizzes, review tests and exams, as well as oral interview topics and answer keys.
The Images CD-ROM contains full-color illustrations from Volumes 1 and 2, perfect for vocabulary practice and enhancing worksheets, tests, quizzes, or flashcards.
Chinese for Tomorrow
Chinese for Tomorrow uses an innovative, five-skilled approach that utilizes typing or Computer Chinese (CC) as a fifth skill and learning tool. Early emphasis on pinyin keyboarding lets learners immediately use the language in a practical and engaging way. Handwriting is introduced more gradually. Learn more about the pedagogy behind the series from the authors with the recorded online seminar, Computer Chinese: A New Five-Skilled Approach to Teaching Chinese.
The completion of both volumes is the equivalent of two years of college or four years of high school study.
Yes. Chinese for Tomorrow is suitable for high school as well as college. Each book covers at least two years of high school study.
Yes, this series is highly adaptable for independent study. The grammar book can also be used alongside other textbook series for additional grammar practice.
Free audio downloads, supplemental readings, and flashcards for each lesson are available on the Chinese for Tomorrow companion site, on PeerSource.
The Grammar Book provides additional grammatical explanation and exercises to those already mentioned in the textbook. Can be used independently or along with other textbook series in addition to Chinese for Tomorrow. Learn more about the series' unique approach to grammar with the recorded online seminar, Is it Necessary to Develop Grammar Learning Materials?.
Chinese for Tomorrow has proven to work very well with heritage students as well as students with no background in the language. Through field-testing, both groups learned Chinese characters more quickly and had higher vocabulary retention rates than those using traditional methods. Learn more about the pedagogy behind the series from the authors with the recorded online seminar, Computer Chinese: A New Five-Skilled Approach to Teaching Chinese.
The textbook introduction suggests quite a few options for obtaining Chinese word processing software, and includes an appendix with instructions on how to set up your Mac or PC to type Chinese characters.
The authors believe that handwriting and Computer Chinese (CC) should complement each other. In the first two volumes students practice writing five to ten characters in each lesson, and focus on handwriting in the third year. The series also gives teachers flexibility to augment lessons with additional writing practice.
Culture is integrated throughout the texts and language notes. Each lesson also includes a section on Chinese customs and culture.
Chinese Odyssey
Chinese Odyssey is designed for college, but has had demonstrated success at the high school level.
The CD-ROMs contain all the grammar, vocabulary, lessons, and exercises from their respective levels, plus video dialogues and audio materials. The CD-ROM can be used as a stand-alone course or in conjunction with the textbook and workbook.
The CD-ROMs are compatible only with Windows XP or previous Windows versions, and cannot be used on Windows Vista nor Mac operating systems.
No. The Chinese Odyssey course can be used in multiple ways. The CD-ROM can be used alone, as it contains materials from both the textbook and workbook, and students send their homework answers to the teacher electronically. The CD-ROM can also be used in conjunction with just the printed textbook, or with the workbook as well. Finally, the textbook, workbook, and audio CDs can be used without the CD-ROM.
Yes, adult learners should try the CD-ROM, which is highly interactive and will provide the answers to all of the exercises.
The volumes were originally printed in separate versions. When the first two volumes were reprinted we combined the simplified and traditional versions based on demand.
Culture is incorporated throughout the dialogues and highlighted in notes on the texts. The dialogues are also rich in colloquial expressions, presenting students with an authentic introduction to the language.
Chinese Odyssey textbooks include comprehensive grammar sections that lay out sentence structures and extensive grammar notes with exercises.
Yes. Completion of four volumes of Chinese Odyssey is equivalent to two years of Chinese at the college level, desirable for students taking the AP Chinese exam.
Yes, quizzes are modeled after the HSK exam.
Flying with Chinese
One ISBN number gives one key for one level of your choice. Each level needs a new key.
The iFlashbooks are online interactive versions of stories from the textbooks.
Each type of item (e.g. Student Book, Workbook, etc.) is available as a bundle that includes all three Flying With Chinese themes. For example, the Student Books for KA, KB and KC can be purchased as a bundle.
However, items of disparate types but in the same grade level or theme cannot be purchased as a bundle. For example, the Student Book, Workbook, and Audio CDs of KA cannot be bundled.
Not necessarily. The Flying With Chinese approach allows teachers to modify their program's specific needs. Each themed student textbook can be used independently or combined together to create a richer class experience.
No. Each part of each level signifies a different theme and can be used in any order. Theme A is titled "Global Citizen" and includes topics on Geography, History, and Civics. Theme B is titled "Global Responsibilities" and includes topics such as Science, the Environment, Health, and Mathematics. Theme C is titled "Cultural Heritage" and includes topics on the Arts, Music, Geography, and History.
If the children have a background in Chinese they could start at a higher level. Otherwise they would need to start at the Kindergarten level.
Yes. The storyline format would be great for heritage learners as well as for students with no background in Chinese.
There is no pinyin or Romanization in the storyline of grades K-2, as to not interrupt primary language acquisition (English) at this early age. Pinyin is introduced with book 3A and in the vocabulary index of every book, including K-2. The Flying with Chinese vocabulary flashcards also have some pinyin.
Yes. The bilingual teacher guides are crucial for utilizing the Flying With Chinese approach effectively, and include comprehensive lesson plans, additional activities, sections on suggested sequence for teaching, and outlines of important concepts and useful strategies for the elementary classroom.
The listening material on the audio CDs contains a reading of the story, "I Can" statements, and the songs from the corresponding student book. The teacher audio CDs contain the same information as the student CD plus the audio portion to listening exercises in the workbook.
The audio CDs contain stories, songs and learning objectives from the corresponding student textbooks.
Yes. They are an important part of the course.
Each level contains 120 cards and covers between 157-213 characters.
This series is designed for a classroom setting and needs an instructor in order to learn the lessons effectively. If parents would like to learn Chinese on their own, we offer adult-appropriate materials for self study, such as Success with Chinese.
No, however keep checking PeerSource for free supplemental materials posted by teachers such as you!
Huanying
Huanying has four volumes. Each volume is equivalent to one year in high school, or two years of middle school. Huanying is design specifically for high school and middle school students.
Each volume has a full-year textbook with free audio downloads, as well as two workbooks and two teacher's books (one book per semester).
The teacher's guide is bilingual, and includes sample lesson plans, a Scope & Sequence chart, a detailed explanation of Huanying's pedagogical approach and how to apply it, tips on incorporating ACTFL's Five-C's into classroom teaching, as well as a comprehensive workbook guide with transcripts of listening exercises.
Because the Huanying supplements offer so many activities, there are one workbook and one teacher's book for each semester of the school year.
Access to the audio is free with purchase of the textbook. Students and teachers can access the audio by clicking on the Downloads tab at the bottom of any page on the website, and then on Huanying. Enter the book code printed on page iv of the textbook, and you are ready to go!
Yes. Huanying was designed by teachers teaching in the U.S. and fully complies with ACTFL standards.
The Huanying series gets prepares students for success on the AP exam, particularly when used in conjunction with Cheng & Tsui's Strive for a 5 AP* Chinese Practice Tests and other excellent graded readers, such as Tales and Traditions, Readings in Chinese Culture, and Chinese Breeze. By the end of Volume 4, students will be ready to ace the exam!
Both simplified and traditional characters are included in this series. While the main content is in simplified characters, textbooks contain traditional characters in the lesson vocabulary lists and glossary. A special appendix in each textbook also contains all the lesson dialogues in traditional characters.
All samples can be found on Huanying's main series page under Preview.
Integrated Chinese
Frequently asked questions about the Integrated Chinese series.
Based on teacher feedback, the scope and sequence has been adjusted to move at a more manageable pace for students. The book is also now in a four-color format, the dialogues include a new storyline more appealing to students, and Level 2 is divided into two parts. View a transition guide to see what else is new!
There are two levels, each divided into two parts. Each part would be used for one semester at the college level or one year at the high school level.
Each part of the Integrated Chinese series consists of a textbook, workbook, online versions of the workbook (powered by Quia), character workbook, and audio CDs or MP3 files. Click here to browse the series' components.
Traditional characters are the more complex written form of Chinese characters common to Hong Kong and Taiwan. Simplified characters were brought in by the mainland government in the mid-1950's to help increase literacy rates.
The character workbook offers practice in stroke order and character writing, while the regular workbook includes listening, speaking, reading, and writing exercises as well as grammar practice.
Both versions of the audio CD have the same content. The Lab version includes a license to copy the CD for use in the classroom or the language lab, or to upload the files onto a password protected server.
The MP3 files are downloadable audio files that include the same content as the physical audio CDs. Both the audio CD and the MP3 version offer free access to downloadable bonus tracks: alternate slower versions and dialogues with pauses.
Click on the Download link at the bottom of any page on the website, then on Integrated Chinese. You will need to enter your product key before accessing the files.
Purchased downloads can be accessed through the link included in the confirmation email you received after placing your order. If you did not receive the link or confirmation email, click here for instructions on retrieving your purchased downloads.
The Multimedia Companion features a wide variety of interactive games and practice on all four language skills. The Workbook DVD contains acted-out versions of dialogues in the Integrated Chinese Level 1 Part 1 Workbook (2nd Edition). The audio CDs includes all the dialogues, vocabulary, and pronunciation exercises from each lesson of the textbook, as well as the listening exercises from each lesson of the workbook. The 3rd edition CDs also include the detailed introduction to Chinese phonetics and pronunciation from the textbook.
Yes! Lesson topics do not line up exactly, but it still provides good reinforcement of the material for students.
Yes, a special appendix contains all dialogues from the text in the alternate format. A vocabulary index for Level 1 Part 1 with both simplified and traditional characters has also been posted to Peersource (my.cheng-tsui.com) as a free download.
Yes, the dialogues are translated into English at the back of each lesson.
Yes. Integrated Chinese aligns ACTFL's "Five Cs"—Communication, Culture, Connections, Comparisons, and Communities, and builds on the three modes of communication—interpretive, interpersonal, and presentational.
Yes. Completion of both levels of Integrated Chinese is equivalent to two years of Chinese at the college level, desirable for students taking the Advanced Placement Chinese Language and Culture Exam.
Integrated Chinese Level 1 Part 1 has a teacher's handbook and Level 1 Part 2 is due for release Fall 2011 (other levels forthcoming). Since the teacher's manuals cannot be sold to the general public, please contact Customer Service to request current teacher resources and for more information.
Yes. Free PowerPoint presentations about the grammar taught in Integrated Chinese Level 1 Part 1 have been developed by Ying Yang of the University of California, Berkeley and are available on the Integrated Chinese companion site on PeerSource, along with other supplemental materials for the series.
For general playback issues, please see the "Why am I having trouble playing a DVD on my computer?" article.
Please note that the individual software and hardware settings may affect certain aspects of playback. For example, the video quality may be slightly lower than that of a conventional player, or non-English subtitles may be labeled in the software as "Chinese (Taiwan)". For best results, we recommend playing the DVDs on a conventional player.
Ni Hao
Some customers have found that Integrated Chinese Level 2 is a nice transition after Ni Hao Volume 4.
It is not recommended. In addition to the vocabulary changes to the new edition, workbook exercises are now catered for individual sections in each lesson.
There are teacher's handbooks for each level. Ni Hao, Volume 1 Teacher's Handbook, Ni Hao, Volume 2 Teacher's Handbook, Ni Hao, Volume 3 Teacher's Handbook, and Ni Hao, Volume 4 Teacher's Handbook.
Pinyin is given for the first few instances of a word, but is generally not repeated.
Ni Hao is primarily appropriate for middle school students going into high school.
Volume 1 has just under 300 vocabulary words, Volumes 2 and 4 have over 400 words, Volume 3 has over 500.
No, only the simplified version is available on the free downloads. (The CDRom for Ni Hao is no longer available. All content is now available through the free downloads.)
Each level of the Games CD-ROM includes fun games and exercises that correspond with the lessons in the textbook.
The software contains interactive exercises for the students to practice on what they have learned on their computer, while the audio CDs provide the listening components to the textbooks and workbooks.
There are currently four levels of Ni Hao.
Simplifid version: Volume 1: revised edition, Volume 2: third edition, Volume 3: third edition, Volume 4: revised edition
Traditional version: Volume 1: revised edition, Volume 2: third edition, Volume 3: third edition, Volume 4: first edition
Please see the Ni Hao series page for the most current editions listing.
The simplified Ni Hao books are produced in Australia, while we print the traditional versions here in the United States. While most of the content remains the same, some of the vocabulary about Australia has been changed to terms more common in America.